Terms of service

MAVLLI SRL — Terms of Service

Effective date: 10 May 2025

1. Merchant Information

This website is operated by MAVLLI SRL, a company registered in Belgium.

Company details:
MAVLLI SRL
VAT / Company number: BE1013603181
Registered office: Rue Auguste Van Zande 101, 1080 Molenbeek-Saint-Jean, Belgium
Email: info@mavlli.be
Phone: +32 471 81 42 18
Business hours: Monday–Friday, 08:00–17:00

2. Scope of Application

These Terms of Service govern the use of the MAVLLI website and the purchase of products offered through it.

By accessing the website or placing an order, you agree to be bound by these Terms, as well as our:

  • Refund & Return Policy

  • Shipping Policy

  • Privacy Policy

If you do not agree, you must not use this website or place an order.

3. Eligibility

Consumers must be at least 18 years old or have the consent of a legal guardian.
Business customers confirm they are authorised to bind the entity they represent.

4. Products and Availability

Products are offered subject to availability.
Product descriptions, specifications, and prices are displayed on the website and may be updated.

Custom-made or made-to-order products are clearly indicated as such and are subject to specific conditions outlined in our Refund Policy.

5. Prices and Payments

All prices are displayed in EUR and include applicable taxes unless stated otherwise.
Free shipping conditions are specified in our Shipping Policy.

MAVLLI SRL reserves the right to refuse or cancel an order in case of:

  • Pricing errors

  • Suspected fraud

  • Technical issues

Customers will be informed promptly in such cases.

6. Consumer Rights (B2C)

Nothing in these Terms limits or excludes mandatory rights granted to consumers under Belgian or EU law, including:

  • The legal right of withdrawal

  • Statutory conformity and warranty rights

These rights are detailed in our Refund & Return Policy.

7. Business Customers (B2B)

For business customers, orders are governed by these Terms and the specific B2B provisions outlined in our Refund Policy. Mandatory consumer protection rules do not apply to B2B transactions.

8. Website Use

Users agree not to:

  • Use the website for unlawful purposes

  • Interfere with its security or functionality

  • Submit false or misleading information

MAVLLI SRL may restrict access in case of misuse.

9. Accuracy of Information

We make reasonable efforts to ensure accurate information.
However, errors or omissions may occur. MAVLLI SRL reserves the right to correct them without liability, subject to applicable law.

10. Liability

MAVLLI SRL is liable in accordance with Belgian law.

We are not liable for indirect or consequential damages except where mandatory law provides otherwise. Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or willful misconduct

  • Mandatory consumer guarantees

11. Intellectual Property

All content on this website remains the property of MAVLLI SRL or its licensors and may not be used without prior written consent.

12. Personal Data

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR).

13. Governing Law and Jurisdiction

These Terms are governed by Belgian law.
Disputes fall under the jurisdiction of the courts of the district of MAVLLI SRL’s registered office, unless mandatory consumer rules provide otherwise.

14. Changes to These Terms

MAVLLI SRL may update these Terms from time to time.
The latest version will always be available on this page. Continued use of the website constitutes acceptance of the updated Terms.

15. Contact

Questions regarding these Terms may be addressed to:

MAVLLI SRL
Email: info@mavlli.be
Phone: +32 471 81 42 18